Reference

Privacy Policy for Indonesia Accounts

Your account data, device signals and payment records are handled under this Privacy Policy before you open the lobby or contact us.

DANA data handlingOVO wallet recordsGoPay and QRIS checksCookie choicesAccount access requests
hoktotowap Privacy Policy for Indonesia Accounts
CONTACT ROUTES

Ask Us About Your Data

Fast contact matters when the question is about your personal data, not only a login issue.

Live chat privacy desk Use the chat bubble inside your account from 09:00 to 23:00 WIB.
Email request record Send privacy requests to [email protected] with your username and registered phone number.
Account page request From your profile, open Settings, choose Account Data, then select the request type.
DATA CONTROLS

How We Protect Policy Rights

Privacy controls work when they match the way you actually use the site. Our policy covers registration fields, payment references, device checks, cookie choices, support transcripts and account activity across mobile browser…

Registration data

When you open an account, we collect details needed to identify your profile, such as username, phone number and login credentials. We use them to manage access, protect wallet actions and answer account-specific privacy requests.

Payment references

DANA, OVO, GoPay and QRIS activity may create reference IDs, timestamps and status markers. We keep those records to reconcile wallet entries, check disputes and confirm that a request comes from the account holder.

Device and session checks

We may read browser type, screen size, IP range and session time. These signals help us detect account takeovers, remember your cookie choice and keep Live Roulette or Aviator pages stable during account use.

Cookie use

Cookies help keep you logged in, remember language display and measure page errors. You can clear them in your browser settings, but doing so may require a fresh login and another account check.

Retention handling

We keep account and transaction records only for operational, security and legal needs that apply to the service. When data is no longer needed, we remove it or separate it from direct account identity.

Correction requests

If your phone number, email or wallet reference looks wrong, contact us before opening another account. We compare your request with login history and payment markers so the correction does not affect another profile.

Privacy Questions From Indonesia

These answers focus on how the Privacy Policy applies to your account, wallet records, device data and contact choices. If your question involves a specific payment reference or login session, send the detail through chat or email so we can check the right account trail.

We collect the details needed to run your account, such as username, phone number, login credentials, device signals and session records. If you use DANA, OVO, GoPay or QRIS, we also store payment references.

We keep payment references to match wallet activity with your account, check disputes and confirm request ownership. The records normally include rail name, transaction status, time marker and reference ID, not your app password.

Yes. Contact us through live chat, email or the Account Data path in Settings. We may check your registered phone number, recent login pattern or payment reference before changing data tied to your profile.

Cookies keep your login session active, remember display choices and help us find page errors. You can clear cookies from your browser, though you may need to log in again and pass an account check.

We share only what is needed for payment processing, security checks, hosting, support tools or legal duties that apply where service is allowed. Access and eligibility depend on local law and local permission.

Send a request from your logged-in account or email [email protected]. Include your username and registered phone number, then wait for our account check before we provide data tied to your profile.

Change your password, do not share one-time codes, and contact us through live chat from 09:00 to 23:00 WIB. We will check recent sessions, wallet markers and profile changes linked to your account.